Customer Care & Atelier Inquiries
We’re Always Here to Help
Whether you have a sizing question, need assistance with an order, or have a partnership inquiry, our team in Alexandria is at your service.
Direct WhatsApp
Fast responses within minutes
+20 10 1234 5678
Phone Assistance
Sat – Thu, 9:00 AM – 9:00 PM
+20 3 456 7890
Factory & Atelier
Alexandria Industrial Zone, Egypt
By prior appointment
Send an Inquiry
Our customer care advisors will get back to you promptly.
Frequently Asked Questions
How fast is delivery across Egypt?
Orders within Cairo, Giza, and Alexandria typically arrive within 2–3 business days. Other governorates arrive within 3–5 days.
Can I inspect the parcel before paying?
Yes, absolutely. We offer full Cash on Delivery with the right to inspect fabrics and sizes at your doorstep before payment.
What is the exchange & return policy?
We offer hassle-free exchanges within 14 days of receipt, provided items are unworn, in original condition with tags attached.